This is Oscar and I am the person at The Fresh Diet responsible for Customer Service.

So I’ve got a great story that happened to me while fulfilling my assignment of providing the best customer service in the galaxy (I’ve been watching Star Wars the past few nights

A few weeks ago I got a call from someone who was in a terrible car accident. She told me that after spending almost a year in the hospital and ongoing medical procedures that she was moving back home and needed healthy meals delivered to her door daily. The problem was that she couldn’t go online and pick her meals, and wanted to meet someone from the company to answer her questions and make sure she was comfortable.

I told her that I would be glad to meet her at her assisted living home and go over everything with her (She happens to be a family friend). So yesterday I drove to her residence and brought with me two weeks worth of printed menus that she could select from. She was in great spirits, although still confined to a wheelchair, and we went through the menus and I told her about Chef Ray making any adjustments to her meal program if she had the slightest request.

She’s starting the fresh diet next Saturday and her family is thrilled that we will be there for her.

I’ll let you know how it goes.

For a behind the scenes footage to see how we just took the food out of their containers, put them on a plate and took the shot, click here.

Order now, click here, or call us at 1-866-373-7450.  Find out why our customers reorder The Fresh Diet, over and over!

Grilled Szechuan Tofu with yellow grilled tomato and peppers

Crusted goat cheese salad with Asian pears and almonds on a bed of mesculine lettuce

Brie Cheese and artichoke omelette with whole wheat toast

Grilled London broil with haricot verts and celery root puree

Created by Cordon Bleu trained chefs, the Fresh Diet is like having your very own chef cooking your diet meals …

Order the Fresh Diet today.  Call 1-866-FRESH-50, or click here to get started.

We’ve built new and pristine kitchens in all of our distribution areas.  Here are some pictures from The Fresh Diet’s Los Angeles Kitchen.

The Fresh Diet Los Angeles Kitchen... Clean and shiny!

Ready to get started?  Want to lose weight eating sumptuous gourmet meals hand delivered right to your door?  Contact one of our diet concierges for more info at 1-866-FRESH-50, or click here to get started today.

Fresh Diet LA Kitchen, Food ready to ship... Fresh to your home this evening!

Oscar Black, The Fresh Diet's LA Manager and resident rock star!

Hi everybody, I’m Oscar Black and I am the Manager of The Fresh Diet’s Los Angeles kitchen.  I thought this would be a great opportunity to let you know more about me.  We like people to see the faces behind the business.  So here goes…

I moved to Miami at the end of the summer in 2006 and started a post college seminary in religious studies. My brother’s childhood friend Zalmi Duchman was very gracious while I was there as I didn’t know anyone. We went out to eat together, saw movies, and yes, had boys night out on Tuesday nights where we usually went miniature golfing.

He (Zalmi) was extremely excited about a new business venture he started in the beginning of the year delivering diets to peoples homes. It was a new concept to me, delivering healthy meals that is, and I was always glad to get out of school and help him Thursday and Saturday nights pack the coolers and once in a while doing a delivery as well. Throughout the year I watched the business grow from 30 steady customers to about 100 or more and I must admit it was quite entertaining to watch the young men in action.  After the last semester I went back to my home town of Los Angeles and enjoyed my time off.

In July of 2007 one of the partners, Yuda Schlass, whom I was close friends with as well, offered me a job managing the delivery operation when the previous manager left. I flew back to Miami and worked in the August heat, which was none too enjoyable, for a few weeks until they were able to find a replacement. I moved to New York that fall and had a great time learning what it means to be a citizen in the city that never sleeps.

In early winter of that year,  The Fresh Diet, purchased a diet delivery service called Balance For Life. They had locations in Florida, Chicago and New York. So in January of 2008 I received a call from my former employers asking if I was willing to move back to Miami and help with the now significantly larger operational activities. I consented and in fact assisted the CEO in day to day operations.

In May they were looking for someone to run the call center in New York and of course I was there at the ready. It was a great summer. I would go into to the Madison Avenue office everyday with a giant balcony overlooking the immediate skyscrapers and take the train home to my Brooklyn apartment.

After this stint in New York I somehow knew that I would be asked to move again. Well the fresh diet decided to open up a branch in Los Angeles, and me being from there, they couldn’t find a better fit for the job. So in September I moved to L.A. and continued my customer service duties while setting up the kitchen with the executive chef. The first two weeks I in fact did all the deliveries myself until we hired a driver.

I’ve been here since then watching the company grow, managing the kitchen, customer service, and all deliveries.

This week we are featured with Sherri Sheperd on the front cover of OK Magazine, and it is nice to see some recognition of a diet plan that works.

I’ll tell you the best part of this job is hearing someone say they just feel great being 20 pounds thinner.  If you have a question about our LA Operation, feel free to email me at oscar@thefreshdiet.com

Regards,

Oscar